At Answerphone of America's click fraud detection software - AdVantage (“we,” “our,” or “us”), we prioritize the protection and confidentiality of your personal information. This Privacy Policy outlines how we collect, process, use, and safeguard your data when you access or use our services. We are committed to being transparent with you about how your data is handled and ensuring it is only used for the intended purposes.

1. Information We Collect

We collect a variety of information to deliver and improve our services effectively. This includes Personal Information, such as your name, email address, physical address, company name, billing details, and business-related information. We also collect Google Ads Data when you connect your Google Ads account to our service, which includes ad performance and click data. Lastly, we gather Click Tracking Data through our tracking script, which includes details such as bot behavior, location, IP address, and more to monitor click activity and detect suspicious behavior.

By using our services, you agree to the collection of this data, which is crucial for offering click fraud detection and related services. If you choose not to provide this information, some features of our platform may be unavailable to you.

2. How We Use Your Information

We use the information we collect solely to provide and improve the services offered by our platform. Specifically, Personal Information is used for managing your account, processing payments, and communicating with you about your use of our platform. Google Ads Data and Click Tracking Data are critical for detecting fraudulent clicks and generating reports, which you can use to claim credits from Google Ads. Additionally, we use Google Ads and Analytics API to obtain and analyze data that assists in enhancing our platform's functionality.

Rest assured that your data is never sold or shared with third parties for marketing or unrelated purposes. Our primary goal is to ensure that we can deliver a robust, secure, and valuable service to help you combat click fraud in your ad campaigns.

3. Data Storage and Security

Your data is stored on secure servers using encryption protocols to ensure the highest level of protection. We store your data for the duration of your use of our services. This means that as long as you have an account with us or continue to utilize our platform, your data will remain securely stored. Once you no longer need our services and close your account, we will delete or anonymize your data, ensuring that it cannot be accessed or used in the future.

We implement industry-standard security practices, including encryption, firewalls, and regular security audits, to ensure that your data is protected against unauthorized access, disclosure, or misuse. We continuously review our data protection measures to ensure your privacy is respected at all times.

4. Third-Party Services

We partner with several third-party services to provide you with a seamless experience. For payment processing, we use Stripe, which securely handles your billing information. When you connect your Google Ads and Google Analytics accounts to our platform, we retrieve relevant data through APIs to facilitate click fraud detection and insights.

These third-party services operate independently and have their own privacy policies. We encourage you to review these policies to understand how your data is handled by these external services. While we take steps to ensure these services meet our security standards, we are not responsible for their data practices.

5. Your Data Protection Rights

You have several rights regarding your personal data, which we are committed to upholding. These include the right to access and review the personal information we hold about you, the right to request corrections if any data is inaccurate, and the right to request deletion of your data if you no longer wish to use our services. You also have the right to withdraw consent to data processing at any time, although this may limit your ability to use certain features of the platform.

Additionally, you may request data portability, allowing you to receive a copy of your data in a structured, commonly used format. To exercise any of these rights, please contact us at support@clickbacks.co, and we will respond promptly to your request.

6. Data Retention

We retain your personal data for as long as your account remains active or as long as you are utilizing our services. Once you choose to deactivate your account, we will securely delete your data unless we are required to retain it for legal or regulatory reasons. In certain cases, we may keep anonymized data for analytical purposes, but this will not contain any personally identifiable information.

Our data retention policies are designed to minimize the storage of data beyond what is necessary for service delivery, ensuring that we comply with privacy regulations and respect your right to data removal when requested.

7. Security Measures

We take the security of your personal information very seriously and have implemented a comprehensive range of safeguards to protect it. All data is encrypted both at rest and in transit, and access to it is restricted to authorized personnel who require it to perform their job duties. We use secure cloud hosting services that follow industry standards for data protection, ensuring that your information is stored in a safe and reliable environment.

In addition to technical measures, we regularly conduct audits and reviews of our security practices to stay ahead of potential threats. We also encourage users to take steps to protect their accounts, such as using strong passwords and enabling two-factor authentication where possible.

8. Location of Data Processing

Our company is based in North Carolina, USA, and all data processing activities take place within the United States. By using our platform, you consent to the transfer, storage, and processing of your personal data in the U.S., which may have different privacy and data protection laws than your country of residence.

We are committed to ensuring that any data we process complies with applicable privacy laws and regulations, and we work to ensure that your information is handled with the highest level of care and protection.

9. Age Restrictions

Our platform is intended for use by businesses, particularly advertising agencies, and is not designed for use by individuals under the age of 18. We do not knowingly collect data from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete the information from our records.

' If you believe that a minor has provided us with personal data, please contact us at support@clickbacks.co, and we will take the necessary actions to ensure compliance with relevant laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed of any updates. Your continued use of our services after any changes to the policy will be considered acceptance of those changes.

If significant changes are made, we may notify you via email or through a notice on our platform.

12. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, or if you wish to exercise any of your rights regarding your data, please reach out to us. We are committed to addressing any concerns you may have and will respond to your inquiries promptly.

Company Name: Answerphone of America

Address: 115 E Front St, Statesville NC 28677 - USA

Email: support@clickbacks.co